The Good: No matter which plan clients opt for, they will benefit from supportive and user-friendly tools. The company boasts of 99.9% uptime and 100% network uptime guarantee.
The Bad: The Company does not offer live chat facility.
The Verdict: By making use of the most recent servers, an experienced technical staff, a learned sales team and years of experience in hosting, Superb Internet hosting undoubtedly become the hot pick among the shrewd users.
Key Features of Superb Internet Hosting
- 24 hours/365 days operations
- 100% uptime guarantee
- 30 days money back guarantee
- Tier 4 data centres
Founded in 1996, its motto is ‘Ahead of the Rest’ which reflects its focus on top-quality, premium hosting plans. The company lays huge importance on its state-of-the-art facilities and excellent service and is partnered with HopOne. The company started out with limited capacity back then, but today it has managed to fabricate a remarkable customer base. Superb Internet hosting claims it was the first to offer name-based virtual hosting and the first to offer domain wildcard hosting, both in the 1990s. Its offices are situated across four offices in Virginia, Washington and Hawaii, with the major office being located in Honolulu.
Full Assortment of Valuable Hosting Plans on Plate
In contrast to most of the hosting companies, Superb Internet hosting puts forward its various hosting plans in descending price order. The focus is apparently on dedicated and managed hosting.
- Shared web hosting is available on Linux or Windows.
- Reseller hosting is offered, but only to clients who wish to resell dedicated and VPS plans. There is no reseller hosting for shared servers.
- VPS hosting is divided into seven plans, and VPS accounts can be supplied on Windows or Linux. Clients can also opt between data centres on the west or east coast of the US.
The company also offers collocation in all three data centres. There are countless, customisable dedicated and managed hosting plans available on the website.
All-Inclusive Customer Support System
Superb Internet Hosting offers toll-free telephone support which can be reached 24 hours a day, all through the year. They also hold an online control ticket support system through the myCP control panel. They also present more than 25 exceptionally supportive help docs on a variety of subjects vital to your website’s success. The company has a dedicated knowledge base and multiple phone lines (with extra numbers for dedicated hosting customers).
Add-ons: Worth the Value
Shared hosting users are given a free domain name for two years and a script installer with over 30 applications. WordPress, Moodle, Zen Cart, Joomla and Magento are all included within the one-click installer. Clientele availing shared hosting plans also obtain $25 in Yahoo! Ad credits.
Superb Internet Hosting offers impressive plans on its range of dedicated servers:
The monthly prices for annual contracts start from:
- $79/month for Dual Xeon 3.06GHz server with 2GB RAM
- $269/month for Xeon E3-1240v2 3.4GHz server with 16GB RAM
- $385/month for Dual Xeon E5-2620 servers with 32 GB RAM